Frequently Asked Questions

December 18, 2024by JM Vacations

What payment methods do you accept?

We accept all major credit cards.

Can I customise my travel package?

Yes, we specialise in custom-made packages. Contact us for more information.

What is your cancellation policy?

Cancellation is permitted up to 8 weeks before departure with the penalty of the non-refundable deposit made at time of booking. The penalty for cancellation less than 8 weeks before departure is 100% of the total payment.

What is your payment policy?

At the time of booking a non-refundable deposit per person is required. The amount will depend on the package purchased. Full payment must be received 8 weeks before departure at which time payment is 100% non-refundable. A non-refundable full payment is required at time of booking for Travel booked within 8 weeks of departure.

Do you offer single rates?

Yes, we do.

What bed types are common in accommodations you offer.

The majority of rooms have two twin beds separated or put together as a double.